KVKK privacy notice

1. Data controller

Your personal data is processed by Star Deri Tekstil Havuz ve Bilişim Ürünleri Sanayi Ticaret Anonim Şirketi (“Star Water Technology”, “Fitvalf”) acting as data controller.

Address: İTOB Organised Industrial Zone, 10030 Sokak No:10, İzmir, Türkiye

Phone: +90 232 449 19 27

Email: info@fitvalf.com.tr

2. Personal data we process

Depending on how you use the site, we process:

• Identity and contact details: full name, email address, phone number, company, country.
• Enquiry details: the subject you select, the product you are interested in and your message.
• Job applications: the area you apply for, the CV file you upload and the information it contains.
• Security data: IP address, date and time, browser information.
• Cookie preferences: a record of the consent you give or withdraw (stored with a masked IP address).

3. Purposes

• Answering your information, quotation and technical support requests.
• Assessing dealership and partnership applications.
• Assessing job applications and running the recruitment process.
• Keeping the site secure and preventing misuse and unsolicited submissions.
• Meeting our legal obligations.
• If you consent, measuring and improving how the site is used.

4. Legal grounds

Your data is processed on the grounds set out in Article 5(2) of the KVKK: processing that is directly related to concluding or performing a contract (enquiries and quotations), compliance with a legal obligation, and our legitimate interests provided your fundamental rights are not harmed (site security).

Analytics and marketing cookies are used only on the basis of your explicit consent, which you can withdraw at any time.

5. How data is collected

Data is collected electronically through the contact and job application forms on the site, the emails you send us and cookies.

6. Transfers

Your data may be shared, only to the extent required by the purposes above, with:

• Suppliers that provide hosting, email delivery and technical maintenance.
• Authorised public authorities, where requested.
• Because form notifications are delivered through an email infrastructure hosted by Amazon Web Services in the European Union and forms are protected by Google reCAPTCHA, your data may be transferred outside Türkiye in accordance with Article 9 of the KVKK.

7. Retention

Records submitted through the forms, including attachments, are automatically deleted 24 months after submission. Where legislation requires a longer period, data is kept for that period. Cookie consent records are kept for as long as we are required to prove consent.

8. Your rights

Under Article 11 of the KVKK you have the right to:

• Learn whether your personal data is processed and request information about it.
• Learn the purpose of processing and whether data is used for that purpose.
• Know the third parties to whom data is transferred in Türkiye or abroad.
• Request correction of incomplete or inaccurate data.
• Request erasure or destruction under the conditions in Article 7 of the KVKK.
• Request that corrections and erasures be notified to third parties who received the data.
• Object to a result against you produced solely by automated analysis.
• Claim compensation for damage caused by unlawful processing.

9. How to apply

You can send your request in writing to the address above or by email to info@fitvalf.com.tr. We will respond free of charge within 30 days at the latest, depending on the nature of the request.

See our Cookie Policy for details on cookies and our Privacy Policy for our general approach.